a. shorten the lengths of the 4 straps on the front for :
- the main compartment so they don't spill over the bottom pockets and
- for the 2 bottom pockets so they don't touch the ground
b. have the logo on the front be in this style : more rectangular
instead of this other one : more square with the paw print
c. 4 extra straps
d. Is it possible to get the exact color combinaison of dark brown waxed canvas, dark reddish-brown "worked" leather everywhere and beige parachute rope as shown in this picture?
e. I like the shoulder straps "full leather cover with foam pillow" which instead of being all the same color leather, could look like this. Is it considered extra ? Then, at what cost ?
e. where is the "One Zipper Pocket for Sun glass-Keys and Phone(+ $15.00 USD)" located exactly inside of the bag ? what about the 11$ "Inside Top Pocket" ? can you maybe explain with pictures ?
f. is it possible to get double stitching (with the same light beige color thread) on all leather parts as shown
name
h. what is the cost to replace the 4 classic front buckles with easy locks? What if it's only 2 out of 4 ? what about this type of buckles :
EASY LOCKS + 20 USD
Photos added
30 L Brown artemis template
Are your products custom-made?
Yes, all of our products are made to order and specially crafted for each customer. We do not keep any pre-made stock. Every product you receive is made just for you.
Can I personalize my product? Can you design something special just for me?
Absolutely! If you share the details with us, we can create a fully customized design. From colors to sizes, pockets to straps — everything is adjustable.
Are your products durable?
We test samples of every material we use.
Additionally, every backpack is tested under 20 kg of weight for 24 hours before shipping. Durability is a non-negotiable standard for us.
Are your bags waterproof?
Yes. All our products — especially those made with waxed canvas and leather — are water-resistant and tested for durability under various conditions.
Do you offer free shipping?
Yes, we offer free shipping on all orders to the USA and European countries. Your package will be delivered directly to your door via FedEx or UPS.
Do you ship internationally?
Yes, we ship worldwide. No matter which country you're in, your order will be safely delivered to your door by FedEx or UPS.
Do I have to pay customs duties?
In most countries, there are no additional charges. However, in some countries like Portugal and Mexico, a small customs tax (around 20–22 USD) may apply.
In such cases, FedEx or UPS handles all documentation and customs procedures on your behalf. You only make the payment at the door if needed.
Can I take the bag on a plane?
Yes, all our bags up to and including 60L meet international cabin baggage standards.
For larger sizes, we recommend checking with your airline regarding cabin size regulations.
Does it require long-term maintenance?
Our bags and leather accessories are designed for long-term use.
However, leather is a living material — just like our skin, it becomes more beautiful and gains character when properly cared for.
A light monthly massage helps retain moisture, prevents cracking, and keeps the leather vibrant for many years.
Remember, leather gets more beautiful as it ages.
Can I buy it as a gift?
Absolutely. We can ship your order as a gift with a personalized note.
You can let us know during checkout or simply send us an email afterward.
